Contact Us
At Pennsylvania Lottery, we value your experience and are committed to providing you with the best support possible. Below, you'll find information on how to contact us via various channels.
Our live chat is available 24/7 for any questions or concerns you may have about our services. You can access it directly through our website. We strive to respond as quickly and accurately as possible to ensure that your issue is resolved promptly.
If you prefer email support, you can reach us. Our team is available 24/7 to assist with any queries or problems related to our iLottery services. Please note that we respond as soon as possible but may take up to a few hours during peak periods.
For frequently asked questions and troubleshooting, please refer to our online help centre. We have compiled comprehensive guides on various topics, including verification support, technical assistance, and responsible gaming measures. You can access the help centre from our website under the "Support" tab.
If you are experiencing difficulties with gambling or need guidance on managing your play, please don't hesitate to reach out. We have dedicated resources available within our platform and through external organizations such as 1-800-GAMBLER (1-800-426-2537) for confidential support in the United States.
For any technical issues related to our services, including but not limited to login problems, payment queries, or game functionality questions, please don't hesitate to contact us via live chat or email. Our dedicated team is here to help you resolve these matters efficiently.
We strive for prompt communication and resolution of your inquiries. Please allow up to a few hours for responses during peak periods, but we will do our best to provide timely assistance when possible.
In case your issue requires further assistance beyond initial support, you may want to consider reaching out directly to our main contact number for immediate resolution. Our dedicated team is committed to ensuring that every interaction provides a positive experience and effective outcome for you as our valued customer.
By choosing the most suitable contact method above based on your specific needs, we are confident that you will find our support process helpful in addressing any concerns or issues related to Pennsylvania Lottery's services.